Font size:
Ab
Ab
Ab
Color Scheme:
Images:
skytrax rating
Passengers Corporate
+20°C RU Menu

Airport service

Passenger Handling
Shift manager
Operation and Dispatch Service
Slot Coordination and Shedule
+7 (863) 333-48-96
05.00 to 14.00 UTC Monday-Friday
VIP servicing of passengers
Information system action group
Data provision for information systems (DCS)
+7 (343) 226-82-40
03:00 to 12:00 UTC, Monday-Friday
Department of information technology and communications
+7 (863) 333-49-20
05:00 to 14:00 UTC, Monday-Friday
Cargo Handling
Aircraft ground handling
+7 (863) 333-48-04
05:00 to14:00 (UTC), Monday-Friday
Catering for passengers and crew
Issues of air navigation services

For commercial and marketing enquiries

Sergey Dotsenko
Deputy Director General, Director for Aviation Business Development
Tatyana Nevzorova
Deputy Director for aviation business development, Head for Customer Service and Accounting
Andrey Klimenko
Head of Network Development
Andrey Denisov
Head of Cargo business development
Airline support Services (including SGHA conclusion)
Alexey Skobtsov
Head of Marketing department
Valeriya Sorokina
Marketing department manager
Passenger Handling
Shift manager
Location
Grushevskaya Stanitsa, Aksaiskiy District, 346714 Rostov-on-Don
Alexander Serov
Executive Director
Information service
8-800-1000-333
free calls within Russia
Vyacheslav Ratobylskiy
Deputy Executive Director
+7 (863) 333-47-97
reseption
Operation and Dispatch Service
Feedback
Konstantin Marchenko
Director for Operations
Special assistance
+7 (863) 333 48 65
book assistance, 24/7
+7 (863) 333 46 17
information about medical assistance, 24/7
+7 (863) 333 47 69
disabled parking, 24/7
Travelling with pets
Slot Coordination and Shedule
+7 (863) 333-48-96
05.00 to 14.00 UTC Monday-Friday
Lost and Found
Dmitry Parshin
Technical Director
Vitaly Lisin
Director for transport and aviation security
Nikolay Zhdanov
Financial Director
VIP servicing of passengers
Transfer
Business lounge
+7 (928) 213 51 89
domestic flights
+7 (863) 333 47 48
international flights
Information system action group
Data provision for information systems (DCS)
+7 (343) 226-82-40
03:00 to 12:00 UTC, Monday-Friday
Department of information technology and communications
+7 (863) 333-49-20
05:00 to 14:00 UTC, Monday-Friday
Cargo Handling
Elena Shmeleva
Head of the Cargo Complex
Sergey Dotsenko
Deputy Director General, Director for Aviation Business Development
Aircraft ground handling
+7 (863) 333-48-04
05:00 to14:00 (UTC), Monday-Friday
Catering for passengers and crew
Anastasia Voskolupova
Head of commerce group
Issues of air navigation services
Airline ticket services
Information on arrival of international cargo
+7 (863) 333-46-73
08:00 a.m. to 08:00 p.m. local time
Information on sending and arrival cargo (domestic airlines)
+7 (863) 333-46-75
08:00 a.m. to 08:00 p.m. local time
Tatyana Nevzorova
Deputy Director for aviation business development, Head for Customer Service and Accounting
Andrey Klimenko
Head of Network Development
Andrey Denisov
Head of Cargo business development
Airline support Services (including SGHA conclusion)
Qatar
Узбекистон Хаво Йуллари
Alexey Skobtsov
Head of Marketing department
Valeriya Sorokina
Marketing department manager

SITATEX Addresses

LDM ROVZPXH
PSM ROVZPXH
PTM ROVZPXH
BTM ROVZPXH
MVT ROVZPXH
PNL

HDQKAXH

(only when the Carrier's flights are checked in the Handling Company's section of SITA DCS)

GOJOP7X

(only when the Carrier's flights are checked in the Carrier's check-in system)

ADL

HDQKAXH

(only when the Carrier's flights are checked in the Handling Company's section of SITA DCS)

GOJOP7X

(only when the Carrier's flights are checked in the Carrier's check-in system)


When continuing to use our website, you give consent to processing of cookies, user data (location data; OS type and version; browser type and version; device type and its resolution; source from which the user comes to the website; from what website or by what advertising; OS and browser language; what pages are opened and what buttons are pressed by the user; IP address) for purposes of website functioning, retargeting and performance of statistical researches and reviews. If you do not want your data to be processed, kindly leave the site.